Supporting Ishida with Technical Translation Across 25 Languages for Over 15 Years

Ishida Europe is a global leader in industrial weighing, packaging and automation technology, supplying manufacturers worldwide with precision machinery and software systems. Accurate, consistent multilingual documentation is essential to every product they deliver.

Since 2010, ALM Translations has been Ishida’s trusted translation partner, supporting both Ishida Europe and Ishida Japan with expert manufacturing translation and localisation services across technical manuals, software interfaces and operational documentation.

In 2025 alone, ALM translated 3.8 million words for Ishida across 25 languages.

The Challenge

When Ishida first approached ALM in 2010, their translation process was slow and inefficient. Content was managed reactively, workflows were fragmented and documentation was not consistently aligned with product delivery timelines.

As a global manufacturer supplying markets across Europe and beyond, Ishida needed a translation partner that could handle high volumes of complex technical content reliably, maintain consistent terminology across languages and support a more strategic approach to multilingual documentation.

The Solution

ALM worked closely with Ishida to modernise their translation workflow from the ground up, introducing dedicated translation memory systems, language-specific terminology glossaries and a structured project management approach aligned with Ishida’s production and delivery processes.

Today, new machine orders are delivered with documentation translated and ready. ALM acts as a strategic partner rather than simply a supplier, working with Ishida’s technical publications team through regular brainstorming and workflow review meetings to continuously identify efficiencies, introduce new multilingual technologies and improve quality across every language.

This has included the careful, phased introduction of machine translation where appropriate, delivering additional cost savings on top of the significant efficiencies already achieved through translation memory technology.

Services provided include:

• Technical user manual translation and DTP
• Software interface and HMI localisation
• Ad hoc technical and supporting documentation
• Multilingual DTP across InDesign and FrameMaker formats

The Results

• 15-year partnership across Ishida Europe and Ishida Japan
• 3.8 million words translated in 2025 across 25 languages
• Significant and consistent cost savings through translation memory technology
• Additional savings delivered through the phased introduction of machine translation
• Documentation aligned with product delivery, supporting faster international rollout
• Consistent terminology and quality maintained across all languages and content types
• Streamlined DTP workflows, reducing costs across multiple file formats
• Ongoing strategic collaboration through regular workflow and efficiency reviews

Client Reference

“We have relied on ALM Translations to deliver accurate, high-quality translations of both general and technical documents for our range of products in multiple languages. Their expertise, attention to detail, quality control and in-depth knowledge of the latest technologies have proved invaluable.”

“ALM Translations has always met our deadlines, even when faced with tight schedules. Their responsiveness and ability to manage large volumes of work without compromising quality have been essential to our operations.”

Technical Publications Team Leader, Ishida Europe Ltd

Looking to improve quality, reduce costs and modernise your multilingual documentation workflows? Contact ALM Translations to discuss your requirements.