Lisa is one of the two founder members of ALM Translations and brings a whole host of skills to the business, including strategic planning, future-proofing the business, excellent financial management and technical and IT skills. She looks after new direct customers in the initial relationship-building stage to assess and evaluate the best possible workflow for their translation requirements. This ensures maximum benefits for the client and the best possible return on their investment.
Business strategy, working relentlessly to solve problems, not giving up until a solution is found, quick decision making, finding new niche markets, and building strong, solid customer relationships.
OTHER USEFUL INFORMATION:
Lisa is fearless in her approach to all things business-related and is always looking for ways to push the business forward, while maintaining ALM’s original goal of providing excellent translation services, good customer service and competitive rates.
Problem solving – the trickier the better, constantly looking out for the latest trends and the next big thing in the translation world, maximising opportunities with existing clients, ensuring that they continue to receive excellent customer service, as well as looking after new ones.